How to Cancel Data Auto-Renewal on Glo

Some Glo data plans support auto-renewal, allowing the same data bundle to be renewed automatically if auto-renewal is active and there is enough airtime on your line. While this feature can help subscribers maintain uninterrupted internet access, others may prefer to turn it off to prevent automatic airtime deductions or choose a different data plan when their current subscription expires.

Glo provides several ways to cancel data auto-renewal, including SMS, USSD and the Glo Café app.

Cancel Glo Data Auto-Renewal Using SMS

One of the quickest ways to stop auto-renewal is by sending the Cancel keyword while your data plan is active.

Simply send:

CANCEL to 127

Alternatively, you can also send:

CANCEL to 312

Once your request is successful, Glo will send you a confirmation SMS indicating that auto-renewal has been disabled.

Cancel Glo Data Auto-Renewal Using USSD

You can also cancel auto-renewal directly from the Glo USSD menu.

Follow these steps:

1. Dial *777# using your Glo line.
2. Select Data Services.
3. Choose Manage Data or Data Plan Auto-Renewal (depending on the menu displayed).
4. Select Cancel Auto Renewal.
5. Confirm your request.

After completing the process, you will receive a confirmation SMS from Glo.

Cancel Glo Data Auto-Renewal Using the Glo Café App

If you use the Glo Café app, you can manage your active subscriptions without using USSD codes.

To cancel auto-renewal:

1. Open the Glo Café app.
2. Sign in with your Glo number if required.
3. Go to My Account.
4. Select My Plans.
5. Open your active data subscription.
6. Turn off or cancel Auto-Renewal.

The app will notify you once the request has been processed successfully.

Why Cancel Glo Data Auto-Renewal?

Many subscribers choose to disable auto-renewal for several reasons, including:

• To avoid unexpected airtime deductions.
• To switch to a different Glo data plan.
• To take advantage of newer data offers.
• To manage mobile data spending more effectively.
• To purchase data only when needed.

Frequently Asked Questions

Can I cancel Glo data auto-renewal after my data plan expires?

Yes. If auto-renewal is still active, Glo may automatically renew your previous data plan once you recharge enough airtime. To prevent this, cancel auto-renewal as soon as possible.

Will I lose my remaining data after cancelling auto-renewal?

No. Cancelling auto-renewal only stops your data plan from renewing automatically. Your current data bundle will remain available until it expires.

Can I enable Glo data auto-renewal again?

Yes. You can enable auto-renewal again by subscribing to another eligible Glo data plan and selecting the auto-renewal option where available.

Cancelling Glo data auto-renewal is straightforward whether you choose SMS, USSD or the Glo Café app. Once disabled, your current data bundle will continue to work until it expires, but it will no longer renew automatically, giving you greater control over your airtime and future data subscriptions.

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